Privacy Policy

Who We Are

Elevate Mobility (elevatemobility.shop) is the operator of this website and your data controller. If you’ve got a question about your data or want something changed, email us at info@elevatemobility.shop.
 

What We Collect & How

We gather:

• Name, email, phone, address, payment info, and mobility needs
  – it’s necessary to process orders and deliver the right products.

• How we collect it: via website forms, in-store visits, phone, or email.
   

Cookies & Tracking

Our site uses cookies for:

• Analytics

• Ads

If it’s not essential, we must ask your permission first, and we’ll make you choose to accept or reject. You’ll also be able to withdraw consent as easily as you gave it.
 

Who We Share With

We only share your data with:

• Payment processors (processing payments securely)

• Delivery partners (so your order gets to you)

• Marketing platforms (for newsletters, but only if you opt in)

We only work with partners who are GDPR-compliant too.
 

Your Rights

You can:

1. Ask what data we hold on you

2. Request corrections or deletions

3. Withdraw your consent at any time

4. Request the data we hold in a portable, readable format

5. Lodge a complaint with the UK’s ICO if needed
    

How Long We Keep It

We won’t hoard your data. Once it’s no longer needed for orders, support, or legal compliance, we’ll securely delete it.
 

Security Measures

Elevate Mobility has high-level security protocols are in place to protect your personal info, encrypted, secure, and locked down.
 

Changes to This Policy

If we ever update this, we’ll post the changes here with a new “Effective Date.” No guesswork.

Where to Find It

Link this policy prominently on your website, footer, contact form, every customer-facing touchpoint. Make it easy to access. 

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Effective Date: July 2025